Spiga Consulting · Field notes
Applied enterprise AI, without the hype.
Real pricing, build-vs-buy math, and architectures that survive production — written by the team that ships them.
How Much Does an Enterprise AI Agent System Cost in 2026?
What actually determines the cost of a production AI agent system, how to calculate ROI before you commit, and the red flags that separate real systems from expensive demos — from a firm that builds them.
Read the guide →AI Agent vs. Chatbot vs. RPA: What Your Enterprise Actually Needs
Chatbots respond. RPA moves data. AI agent systems run operations. A decision framework for choosing the right automation tier — with costs, limits, and when each breaks.
Finance OpsIntelligent Document Processing: Cut Invoice and Contract Handling Cost by 80%
How vision + LLM document pipelines extract, validate, and post invoices, contracts, and claims straight to your ERP — with policy checks, exception routing, and audit trails.
RevenueAI Sales Pipeline Automation: How Agent Meshes Deliver 3–5× Pipeline per Rep
Inside the Autonomous Revenue Engine: intent monitoring, account research, personalized multi-channel outreach, meeting booking, and CRM hygiene — run by an agent mesh, 24/7.
StrategyBuild vs. Buy: Hiring an AI Automation Agency vs. Building In-House
A 2026 decision framework: real costs of an in-house AI team vs. an agency engagement, the hybrid model that usually wins, and the questions that expose a weak vendor.
Voice AIAI Voice Agents for Business: Use Cases, ROI, and What It Takes to Ship One
Where AI voice agents actually work in 2026 — support lines, scheduling, qualification, collections — what they cost, and the engineering that separates production from demo.
ROIHow to Calculate AI Automation ROI (the Formula We Use With Clients)
A practical ROI formula for AI automation: labor cost, error cost, capacity value, and payback period — with a worked example you can run on your own workflow this week.
SupportAI Customer Service Automation: Resolve the Routine Majority Without Growing Headcount
How AI customer operations desks resolve tier-one and tier-two tickets across channels, escalate with full context, and turn support from a cost center into a capacity multiplier.
IntegrationAI Agents for Legacy Systems: Automate What You Can't Afford to Replace
Your 15-year-old ERP isn't going anywhere. AI agents can operate it anyway — reading, writing, and reconciling across legacy systems without a rip-and-replace migration.
StrategyHow to Choose an AI Automation Partner: 12 Questions That Reveal Everything
The 12 questions that separate production-grade AI partners from demo shops — covering discovery, guardrails, audit trails, code ownership, and the references that matter.